| Item | Strongly disagree (%) | Disagree (%) | Slightly agree (%) | Agree (%) | Strongly agree (%) | Mean |
| The using experience of WeChat is better than expected. | 3 1.7% | 17 9.4% | 77 42.5% | 60 33.1% | 24 13.3% | 3.47 |
| I feel satisfied that WeChat meets my needs. | 1 0.6% | 15 8.3% | 61 33.7% | 76 42.0% | 28 15.5% | 3.64 |
| WeChat helps me to keep in touch with friends. | 0 0.0% | 8 4.4% | 42 23.2% | 78 43.1% | 53 29.3% | 3.97 |
| WeChat allows me to make more friends, to expand the circle of communication. | 7 3.9% | 30 16.6% | 75 41.4% | 51 28.2% | 18 9.9% | 3.24 |
| I often chat with strangers in WeChat. | 43 23.8% | 72 39.8% | 48 26.5% | 15 8.3% | 3 1.7% | 2.24 |
| WeChat plays a significant role for me to obtain information. | 3 1.7% | 17 9.4% | 84 46.4% | 66 36.5% | 11 6.1% | 3.36 |
| WeChat brings me more laughter and joy. | 4 2.2% | 13 7.2% | 59 32.6% | 74 40.9% | 31 17.1% | 3.64 |
| WeChat is a good way to release stress and relax myself. | 0 0.0% | 8 4.4% | 43 23.8% | 84 46.4% | 46 25.4% | 3.93 |
| The majority of my classmates uses WeChat and encourages me to use. | 0 0.0% | 18 9.9% | 77 42.5% | 50 27.6% | 36 19.9% | 3.57 |
| Most of my friends use WeChat and encourage me to use. | 0 0.0% | 14 7.7% | 32 17.7% | 70 38.7% | 65 35.9% | 4.03 |
| My family uses WeChat and encourages me to use. | 32 17.7% | 76 42.0% | 52 28.7% | 18 9.9% | 3 1.7% | 2.36 |